This actionnable business plan is for launching and scaling any type of business, broken down step-by-step with clear explanations and examples for Product, SAAS, Coaching, and Service businesses.
PHASE 1: LAUNCH
Step 1: Market Research & Validation
What does this mean?
Before you start any business, you need to understand:
- Who your customers are (your target audience).
- What problem you solve for them (their needs or pain points).
- Who else is doing it (your competition).
Without this, you could build something no one wants to buy.
Actions to Take:
- Define your Ideal Customer:
- Who will benefit most from your product or service?
- Break it down into specifics:
- Age, gender, location, job, lifestyle.
- What challenges or frustrations do they face?
- Research Your Competition:
- Look for businesses offering similar products or services.
- Study their websites, pricing, reviews, and what customers say about them.
- Find what’s missing—this is your opportunity.
- Validate Your Idea:
- Conduct surveys, interviews, or polls.
- Ask people: “Would you pay for this product/service? Why or why not?”
- Consider testing demand with a minimum viable product (MVP)—a simplified version of your offer.
Examples:
- Product Business (Skincare Line):
- Define Customer: Women aged 25-40 who want affordable, natural anti-aging products.
- Research Competition: Look at major brands like “The Ordinary” or “Drunk Elephant” to see what’s working. Find a gap—e.g., no brand focuses on anti-aging + natural ingredients in the $30 price range.
- Validate: Run a survey on Instagram or Facebook, asking: “Would you buy a natural anti-aging serum that gives visible results in 30 days? At what price?”
- SAAS Business (Project Management Tool):
- Define Customer: Small business owners who struggle to organize tasks and waste time switching between apps.
- Research Competition: Study tools like Trello, Asana, and Monday.com. Find pain points: “No automated reminders for missed deadlines.”
- Validate: Offer a simplified free trial of the software to 10 small businesses and get feedback.
- Coaching Business (1-1 Business Coaching):
- Define Customer: Entrepreneurs who want to start a business but feel overwhelmed or stuck.
- Research Competition: Look at other coaches—what programs are they offering, and how do they structure them?
- Validate: Conduct 10 free “discovery calls” and listen to their struggles. If multiple people say they need clarity, focus, and accountability—there’s demand.
- Service Business (Digital Marketing Agency):
- Define Customer: Local businesses struggling to get leads or sales online.
- Research Competition: Check what other agencies charge and offer (SEO, ads, social media). Find a gap: “No one offers affordable packages for local restaurants.”
- Validate: Pitch a discounted first-month package to 3-5 local businesses and prove results.